As part of the information submission process we ask the following information: your name, company name, address, email address, phone number, fax number, title, and company nature. In addition to the said information we obtain, we may ask you for information at other times, such as when you report a problem with our website or Products. If you contact Watchful Software, Inc. we may keep a record of that correspondence. Finally, Watchful Software, Inc. collects information about its users and consumers in general, which does not necessarily identify the user, using our server log files and some of the methods described under “cookies” below.
By knowing information about our customers and users, Watchful Software, Inc. is able to deliver better services to its customers and users.
We use other information we collect to get a better understanding of our user base. The more information we have about our customers, users and the people who use the Products and the website on a daily basis, the better we can serve them. Therefore, we analyze our users’ demographics, interests, and behavior based on the information provided to us through our website. Our research and analysis is done on an aggregate basis, and is not intend to identify individual users. We may also use your contact information to reach you regarding important issues about the use of our Products.
We do not use or disclose information about you to any outside company or third party other than to our business partners, Watchful Software, Inc.’s representatives around the world and other entities as mentioned herein.
From time to time, we share aggregated data regarding the users and consumers of our Products for statistics reasons among other reasons. Some of this data may include the data obtained as described in the “cookies” section, but no personally identifiable information is included in these types of statistics.
In order to operate the website without limit you are required to accept cookies. Cookies are pieces of information generated by a web server and stored in the user and consumer’s computer. These cookie files tell us how many people visit pages in our website, to help us understand the use of the products and to enable us to offer and provide you with services. Watchful Software, Inc.’s cookies do not collect personally identifiable information and we do not combine information collected through cookies with other personally identifiable information.
Your Watchful Software, Inc. Private Area account may be password protected so that you, and only you, have access to your account. However, it may on occasion be necessary for Watchful Software, Inc.’s employees or contractors working on behalf of Watchful Software, Inc. to have access to your account to provide you with support or to perform certain maintenance tasks. This access happens on an as-needed basis only.
You are responsible for safeguarding the confidentiality of your password(s) and user name(s), and for any use or misuse of your account resulting from any third party using a password or user name, whether or not authorized by you. Also remember to sign out of your Watchful Software, Inc.’s account and close your browser window when you have finished your work. This is to prevent others from accessing your personal information if you share a computer with someone else or use a workstation in a public place.